To refund money from an upcoming payment back to your checking account, select the payment from the Upcoming Payments card, then tap the three-dot menu in the top right, and select the "Cash out" option. From there, you can choose to have the money sent back to your checking account.
To refund a payment that has already been sent, you'll need to wait until the "Arrive By" date has passed. Head to the Sent Payments card in the app, tap the payment in question, press the three-dot menu at the top right, then choose "Dispute this payment". If the payment hasn't already been successfully processed by your lender, we can send it back to your checking account.