Remember, we only send out payments once per month, on the date given when set up the upcoming payment account. Throughout the month, we’ll withdraw Qoins deposits each time your roundups total $5.00 or more. Withdrawals can take up to 3 business days to clear.
At the end of your monthly cycle, we’ll send out a payment for the total of your roundups from the past month, minus our $2.99 fee. To see the dates of your upcoming payments, head to the "Home" screen in the app. If a date has passed and you think a payment should have been sent out, please contact us using the button below.