To deactivate, or cancel, your Qoins account:
First, open the app.
Next, you'll need to withdraw any balance you have with Qoins.
Once you've withdrawn all of your funds:
- Click on the Settings button (the person icon in the top right corner)
- Tap your subscription
- Click on your next billing date
- Tap "Deactivate My Subscription" at the bottom left corner and then follow the prompts
Please feel free to reach out to us about your experience. Any feedback helps us improve and is very much appreciated!
Once your account has been deactivated, you won't be able to login or set up a new account with the same information until you reach out to our Support Team first: firstname.lastname@example.org
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