If your Qoins Card was lost, damaged, or stolen, you can opt in for a replacement card through your Qoins account:
- Navigate to the Home screen on your device
- Click on your Qash Money account
- Click on the three-dot menu in the top right corner
- Select “Replace Qoins Card”
- Choose the reason for your replacement card
- Verify your mailing address and confirm by clicking “Looks good, order the card”
Your Qoins card should arrive in 7-10 business days. You can still use your Virtual Card for online purchases.