Frequently Asked Questions
You have questions, we have answers.
New Update
- How do I change my payment destination?
- How do I set a limit on my payments?
- How can I add multiple payments?
- Why can't I withdraw money?
- I'm having an issue with the app. How can I report it?
- Can I manually add funds to my Qoins account?
How To's
- How do I add a payment?
- How do I pause activity?
- How do I edit my notification settings?
- How do I change/ reset my password?
- How do I change my savings method?
- How do I change my linked checking account?
Using Qoins
- When do you send payments towards my debt?
- I have low funds in my bank account and don't want any withdrawals to be made.
- How secure is Qoins?
- Can I pay off more than one debt with Qoins?
- What do I need to use Qoins?
- I just made a purchase but I don’t see it showing in my Qoins activity.
Most Popular
- Why did my payment not go out?
- Why am I getting notifications so early in the morning?
- How do I edit my notification settings?
- I'm having trouble logging into my account
- How do I pause my account?
- How do I cancel a withdrawal by Qoins?