Frequently Asked Questions
You have questions, we have answers.
How To's
- How do I add a payment?
- How do I remove an upcoming payment?
- How do I pause activity?
- How do I edit my notification settings?
- How do I change/ reset my password?
- How do I change my contribution method?
Using Qoins
- When do you send payments towards my debt?
- I have low funds in my bank account and don't want any withdrawals to be made.
- How secure is Qoins?
- Can I pay off more than one debt with Qoins?
- What do I need to use Qoins?
- Can I add another roundup account?
Most Popular
- Why am I getting notifications so early in the morning?
- How do I edit my notification settings?
- I'm having trouble logging into my account
- How do I pause activity?
- What's the difference between a "roundup account" and a "funding source"?
- How do I cancel a withdrawal by Qoins?
Financial Coaching
Features and Terms
- What is Qoins Financial Coaching?
- What are roundups?
- What is a roundup account?
- What is a funding source?
- What is a withdrawal?
- What is a debt account/ payment destination?