FAQ's
- Why did my payment not go out?
- Why can't I withdraw money?
- I'm having an issue with the app. How can I report it?
- Can I manually add funds to my Qoins account?
- Why am I getting notifications so early in the morning?
- I'm having trouble logging into my account
- How do I cancel a withdrawal by Qoins?
- Please Read: Qoins App Shutdown and What We Are Doing About It
- How often do you send out payments?
- How does rounding up my transactions work?
- How often do you take money from my checking account?
- What happens if Qoins tries to withdraw money from my account and it fails?
- What should I do if I see an “Connection Error” or my linked accounts are no longer rounding up?
- How does Qoins work?
- I requested a refund to my checking account. When will my refund be processed/available?